About the Role

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We are partnering with a reputable insurance organization to recruit a Claims Advisor to support the investigation, evaluation, and resolution of property and casualty claims. This role is well suited for a claims professional who combines strong analytical ability with sound judgment and a client-focused mindset.

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The Claims Advisor will be responsible for managing a portfolio of moderate to complex claims, interpreting policy coverage, conducting investigations, and negotiating fair and timely settlements. This position plays a key role in maintaining service standards while ensuring claims are handled in accordance with regulatory requirements, internal guidelines, and best practices.

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Success in this role requires technical knowledge, attention to detail, and the ability to balance customer service with effective risk and cost management.

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Key Responsibilities

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• Review and interpret policy wordings to determine coverage and applicable limits.
• Investigate claims by gathering statements, documentation, and relevant evidence.
• Analyze loss details, liability exposure, and damages to determine appropriate reserves and settlement strategies.
• Negotiate and settle claims within delegated authority in accordance with company guidelines.
• Communicate clearly and professionally with insureds, claimants, brokers, vendors, legal counsel, and other stakeholders.
• Ensure compliance with legislative and regulatory requirements.
• Maintain accurate and comprehensive documentation within internal claims systems.
• Monitor claim progress and manage timelines to ensure timely resolution.
• Collaborate with internal teams to support consistent claims handling practices.
• Participate in ongoing professional development and stay informed on industry trends and regulatory changes.

 

Qualifications & Experience

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• 4–8 years of experience in property and casualty claims handling.
• Experience managing moderate to complex claims across property, casualty, accident benefits, or bodily injury is an asset.
• CIP designation or progress toward completion is preferred.
• Strong analytical skills with the ability to assess liability, coverage, and damages.
• Sound negotiation and decision-making abilities.
• Strong written and verbal communication skills.
• Organized and able to manage multiple files in a fast-paced environment.
• Proficient with Microsoft Office and claims management systems.

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Compensation and Benefits

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Base salary typically ranging from $80,000 to $105,000, depending on experience and credentials.

Comprehensive employer-sponsored benefits package.
Retirement savings program.
Paid vacation and personal days.
Professional development and insurance education support.
Hybrid work model with a collaborative claims team.

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Why Join This Opportunity?

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This role offers the opportunity to build and grow a long-term career in claims within a stable and respected insurance organization. You will work alongside experienced professionals in a collaborative environment while gaining exposure to a diverse portfolio of claims. For claims professionals seeking both technical growth and meaningful client interaction, this opportunity provides stability, professional development, and continued career progression.​​

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Thank you to all applicants for the time and care taken in submitting your application. Only candidates selected for further consideration will be contacted directly; however, all applications will be retained and may be considered for future opportunities aligned with your background and career interests. We are committed to equitable and inclusive hiring practices and encourage applications from individuals of all backgrounds, experiences, and identities, including women, members of racialized communities, Indigenous Peoples, persons with disabilities, and individuals from 2SLGBTQIA+ communities. Accommodations are available throughout the recruitment process upon request. All applications are reviewed by human recruiters, who make the final hiring decisions. In some cases, AI-assisted tools may be used to support the application review process.